All companies need to develop top quality first line managers. These managers, who were once solo players, at present are thrust into the new and unfamiliar situation of managing others. The first step for them is to accept the learning curve and take on the challenge. Though much of their learning happens on the role, Pegasus First Time Managers Program (FTMP) can accelerate their development. The use of interactive and engaging exercises and a variety of practical learning methods equip participants with the skills to help their team members reach maximum potential.
Learning Objectives
Understand the context of the new role – Effectively managing Resources, People and Stakeholders
Learn to effectively manage resources – Time, Energy and other resources
Experience and understand team and team dynamics to effectively manage a team
Learn how to communicate effectively with team, higher level and customers
Build the image of the enterprise by ensuring a disciplined, motivated and a happy work team and happy and satisfied customers
Program Outcomes
At the end of the program, the participants will be able to effectively
Able to transition from individual contributors to Resource and People Managers
Assign jobs and tasks, supervise, instruct and guide to get the best results from their people/teams in their day to day activities
Communicate higher level goals and objectives to the teams; and likewise communicate the problems, grievances and recommendations from subordinates to higher levels
Appreciate and understand the Different demands of subordinates, higher management and customers and learn to balance them